Frequently Asked Questions

Everything you need to know about your Hypershell experience.

How long does shipping take for international orders?

We offer worldwide shipping. Standard international orders typically arrive within 7-14 business days, while express shipping takes 3-5 business days depending on your location.

What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements to a similar garment you already own for the perfect fit.

What payment methods do you accept?

Hypershell Global accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. We work closely with our suppliers to ensure that our fabrics are sourced responsibly and that our manufacturing processes minimize environmental impact.

How can I track my order status?

Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.